The Front Office Executive is the first point of contact for customers visiting the Maruti Suzuki showroom. The role is responsible for creating a positive first impression, managing customer interactions, handling inquiries, maintaining visitor records, and supporting the sales and service teams to ensure an excellent customer experience.
Key Responsibilities:
Welcome and greet all walk-in customers with a skilled and friendly attitude.
Guide customers to the appropriate Sales Executive.
Attend and transfer incoming telephone calls professionally.
Handle customer inquiries and provide basic information about vehicles, services, and dealership facilities.
Maintain visitor registers and daily footfall reports.
Ensure the reception area and customer lounge are clean, organized, and presentable at all times.
Assist in lead management and follow-up coordination.
Maintain customer feedback forms and support customer satisfaction initiatives.
Qualification:
Bachelor's Degree in any discipline (preferred).
Freshers or candidates with 0–2 years of experience in Front Office, Reception, or Customer Service can apply.
Pay: ₹12,000.00 - ₹15,000.00 per month
Perks:
Provident Fund
Work Location: In person
📌 Receptionist Front Desk Pappanamcode
🏢 Sarathy Autodrives
📍 Pappanamcode
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