SkyHawker is hiring Sr. Sales Executives for Flight Sales (B2B/B2C). If you have travel industry experience and hands-on Amadeus knowledge, we want to talk to you. Role and designation will be finalized based on your experience level.
Key Responsibilities
Handle inbound/outbound calls, chats & emails for flight booking inquiries
Search & quote fares using Amadeus GDS
Convert leads into confirmed bookings; upsell add-ons (seat, baggage, insurance)
Coordinate with airlines/consolidators for fare holds, ticketing & reissues
Handle cancellations, refunds, date changes & escalations
Manage corporate/agent accounts and consolidator relationships
Negotiate fares for group & bulk bookings
Mentor junior team members and support target achievement
Maintain accurate records in CRM
Achieve daily/monthly sales targets
Ensure GDS/PNR accuracy to avoid ADM (Airline Debit Memo) issues
Requirements
Graduate (any stream)
Minimum 1 year experience in Travel Domain (mandatory)
Must know Amadeus (hands-on, mandatory)
Positive communication skills (English mandatory; regional language a plus)
Comfortable with target-based, high-pressure workplace
Prior team handling experience preferred for Sr. Sales Executive level
Skills
Amadeus GDS (mandatory) | Sales orientation | Fare negotiation | Customer handling | CRM | MS Office | Multitasking