Job Title: Branch Manager

Organization: NFAD Society
Working Hours: 9:30 AM – 5:30 PM
Job Location: Thriprayar (In-person)

Job Description

NFAD Society is seeking an experienced and result-oriented Branch Manager to manage overall branch operations with a strong focus on business development, sales growth, and team management. The Branch Manager will be responsible for achieving business targets, ensuring operational efficiency, and maintaining customer satisfaction.

Key Responsibilities Branch Operations Management
Manage daily branch operations and ensure smooth functioning
Ensure compliance with NFAD Society policies, procedures, and guidelines
Monitor office discipline, punctuality, and staff performance
Maintain accurate records, files, and branch reports
Ensure proper customer service and grievance handling

Business Development & Sales
Drive business growth and achieve monthly and annual sales targets
Develop and implement local marketing and sales strategies
Increase membership, loan business, and overall portfolio growth
Identify new business opportunities and expand customer base
Conduct customer meetings, promotions, and field visits when required
Monitor sales performance of staff and provide guidance to achieve targets

Team Management & Leadership
Lead, motivate,



and supervise branch staff
Allocate duties and monitor employee productivity
Provide training and support to improve sales and service quality
Conduct performance reviews and report to higher management

Loan & Financial Oversight
Oversee loan processing, documentation, and approvals as per policy
Ensure loan recovery, follow-ups, and portfolio quality
Monitor cash handling, accounts coordination, and daily transactions
Ensure accuracy in MIS and financial reporting

Reporting & Coordination
Prepare and submit daily, weekly, and monthly business reports
Coordinate with Head Office, Operations, Accounts, and Management
Ensure timely communication and implementation of management decisions

Skills & Requirements
Proven experience in branch management or business operations
Solid sales, marketing, and leadership skills
Positive communication and customer handling ability
Knowledge of financial services / cooperative / NBFC operations preferred
Basic computer and reporting knowledge
Target-oriented, disciplined, and responsible

Job Types: Full time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:
Health insurance
Paid sick time
Provident Fund

Work Location: In person

📌 Branch Manager Kalamassery
🏢 NEW FARMERS AGRI DEVELOPMENT MULTI STATE COOPERATIVE SOCIETY
📍 Kalamassery