We are looking for a customer-focused and detail-oriented Customer Support Executive to provide prompt and qualified assistance to customers.

The ideal candidate should possess excellent written communication skills, be able to multitask, and maintain a positive attitude while resolving customer queries efficiently.

Eligibility
12th pass/ graduate
Excellent English communication skills (C1 quality) mandatory
Immediate joiners only

Key Responsibilities
Respond to customer inquiries via live chat in a timely and qualified manner.
Resolve customer issues related to products, services, orders, or accounts.
Provide accurate information and guide customers through solutions.
Escalate complex issues to the appropriate team when necessary.
Maintain a high level of customer satisfaction through quality interactions.
Document customer interactions accurately in the CRM system.
Meet response time, resolution time, and quality standards.
Handle multiple chat conversations simultaneously while maintaining accuracy.
Stay updated on company products, services, and policies.

Pay: ₹28,000.00 - ₹38,000.00 per month

Work Location: In person

📌 International Customer Support Associate Indore
🏢 CHARISMA GROUP
📍 Indore