Job Summary

The Resort Receptionist greets guests, manages check-ins and check-outs, handles reservations, and provides information about the resort’s services and local attractions. This role requires strong communication skills, professionalism, and a customer-focused attitude.

Key Responsibilities
Welcome guests warmly upon arrival and assist with check-in and check-out procedures
Manage reservations, cancellations, and room assignments
Answer phone calls, emails, and guest inquiries promptly
Provide information about resort amenities, services, and nearby attractions
Handle guest complaints or concerns efficiently and escalate when necessary
Maintain accurate guest records and billing information
Process payments and maintain cash/credit transactions
Ensure the front desk area is clean, organized,



and presentable at all times

Required Skills & Qualifications
High school diploma or equivalent (hospitality diploma preferred)
Previous experience in hospitality or customer service is an advantage
Robust verbal and written communication skills
Proficiency in basic computer systems and reservation software
Valuable organizational and multitasking abilities
Skilled appearance and positive attitude

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹20,000.00 per month

Perks:
Food provided
Health insurance
Provident Fund

Work Location: In person

📌 Front Office Executive Gsa Arumuganeri
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📍 Arumuganeri