05 Aug
|
KKMaxim Travels
|
Delhi
05 Aug
KKMaxim Travels
Delhi
Key Responsibilities
Assist clients in planning domestic and international travel according to their budget and preferences.
Provide expert advice on destinations, visa requirements, travel regulations, and travel insurance.
Book flights, hotels, holiday packages, cruises, rail tickets, and other travel-related services.
Design customized travel itineraries for leisure, corporate, group, honeymoon, and MICE travel.
Process visa applications and guide clients through documentation requirements.
Handle customer inquiries via phone, email, WhatsApp, and in person.
Prepare quotations, invoices, travel vouchers, and other travel documents.
Coordinate with airlines, hotels, DMCs, embassies, and travel partners for reservations and confirmations.
Ensure all bookings are accurate and completed within deadlines.
Resolve customer concerns, cancellations, amendments, and travel-related issues promptly.
Promote travel packages, seasonal offers, and company services to generate sales.
Build and maintain long-term relationships with existing and current clients.
Stay updated with airline policies, visa regulations, travel advisories, and tourism trends.
Meet monthly sales targets and contribute to business growth.
Maintain accurate customer records and booking information in the CRM or booking system.
Follow company SOPs and provide exceptional customer service throughout the travel journey.
Required Skills
Excellent communication and interpersonal skills.
Solid sales and customer service orientation.
Knowledge of domestic and international destinations.
Familiarity with GDS systems (Amadeus, Galileo, or Sabre) is an advantage.
Understanding of visa procedures and travel documentation.
Ability to prepare travel quotations and customized itineraries.
Valuable organizational and multitasking skills.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Ability to work under pressure and meet deadlines.
Problem-solving and negotiation skills.
Preferred Qualifications
Bachelor's degree in Travel & Tourism, Hospitality, or any related field.
1–3 years of experience in a travel agency or tour operations (freshers may be considered for trainee roles).
Experience handling international holiday packages, visa processing, and air ticketing.
Knowledge of MICE travel and corporate travel management is an added advantage.
Pay: ₹30,000.00 - ₹40,000.00 per month
Work Location: In person
📌 Travel Consultant Delhi
🏢 KKMaxim Travels
📍 Delhi