As a Customer Delivery Manager - Design, you are responsible for managing the designing for projects month-on-month, through a team of designers. You will ensure their productivity & work output by imparting required trainings and leading discussions on designs.
Roles and Responsibilities
Manage designing of 12 to 15 projects month-on-month.
Ensuring work output of a Team of 6 to 10 Designers.
Drive Customer experience & Relationship Management.
Ensure output on design Net Promoter Survey (Customer rating).
Training designers on technical details and managing/ leading design discussions.