Key Responsibilities
Welcome patients and visitors in a friendly and qualified manner.
Schedule, reschedule, and confirm patient appointments.
Answer incoming phone calls and respond to patient inquiries.
Register current patients and update patient information in the system.
Maintain patient records while ensuring confidentiality.
Coordinate with dentists, dental assistants, and other staff regarding patient appointments.
Collect consultation fees and process payments.
Prepare bills, receipts, and maintain daily cash records.
Keep the reception area clean, organized, and presentable.