Role & responsibilities
Manage and support VMware VeloCloud SD-WAN infrastructure including VeloCloud Edge, Gateway, and Orchestrator.
Perform end-to-end troubleshooting of overlay and underlay network connectivity issues.
Configure and troubleshoot Business Policies, Agile Multipath Optimization (DMPO), Link Steering, QoS, WAN Remediation, and Application-Aware Routing.
Implement and maintain Hub-and-Spoke, Full Mesh, and Multi-Hub VPN topologies.
Configure and troubleshoot Energetic Routing Protocols (BGP, OSPF) and Static Routing on VeloCloud Edges.
Analyze routing tables, route advertisements, redistribution, and failover scenarios.
Troubleshoot IPSec VPN, Cloud VPN, Non-VeloCloud Site VPN, and Partner Gateway connectivity.
Support integration with AWS, Azure, GCP, and SaaS applications.
Perform packet-level analysis using Wireshark, tcpdump, and packet captures.
Troubleshoot latency, jitter, packet loss, asymmetric routing,



and application performance issues.
Configure and support High Availability (HA) deployments, Edge clustering, and link redundancy.
Manage WAN transports including MPLS, Broadband, DIA, LTE/5G, and Internet circuits.
Support Zero Touch Provisioning (ZTP) and large-scale branch deployments.
Work on software upgrades, firmware upgrades, patch management, and maintenance activities.
Monitor network health using VeloCloud Orchestrator dashboards and generate operational reports.
Perform RCA for critical incidents and recommend long-term fixes.
Coordinate with ISPs and carriers for circuit outages and performance degradation.
Support Change Management, Incident Management, Problem Management, and Service Requests as per ITIL processes.
Cisco ACI using Spine-Leaf

📌 Vmware Velocloud Sd Wan Engineer Support Telangana (India)
🏢 Tata Consultancy Services
📍 India