We are looking for a highly skilled and experienced Telecaller / CRM Executive to join our team. The ideal candidate will have excellent communication skills and be able to handle inbound and outbound customer calls effectively.
Roles and Responsibility
Handle inbound and outbound customer calls to provide information about products or services.
Schedule site visits and maintain follow-ups with clients to ensure timely updates.
Update client records and assist sales teams in achieving business goals.
Provide exceptional customer service and resolve queries promptly.
Maintain accurate records of customer interactions and sales performance.
Collaborate with the sales team to identify new business prospects and grow existing relationships.
Job Requirements
Minimum 2 years of experience in telecalling, CRM, or a related field.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced workplace and meet targets.
Strong problem-solving and analytical skills.
Proficient in using CRM software and other relevant tools.
Ability to work independently and as part of a team.
About Company
Firstway Infratech is a leading company in the industry, providing cutting-edge solutions to its clients. We are committed to delivering exceptional customer service and building long-term relationships with our customers.
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.