Role & responsibilities
Daily Operations: Oversee the smooth opening and continuous operation of all gaming sections (Arcade, Trampoline, Bowling), including systems, equipment, and facility utilities.
Team Leadership: Conduct daily briefings, manage shift rosters, enforce staff discipline, and provide training on customer service and safety.
Customer Experience & Sales: Monitor hourly/daily revenue trends, handle customer escalations, and coordinate with the marketing team for promotional events and loyalty programs.
Maintenance & Inventory: Supervise preventive maintenance of gaming equipment to minimize downtime; track asset inventory and consumables.
Safety & Hygiene: Enforce strict deep-cleaning, sanitation, and safety compliance standards, including organizing regular fire drill training.
Financial Oversight:



Monitor billing accuracy, verify financial reports, handle cash operations, and control daily operational costs.

Preferred candidate profile
Experience: 5+ years of experience in Operations Management, preferably within the Entertainment, Hospitality, Retail, or Game Zone industries.
Skills: Solid team management, excellent problem-solving, financial acumen, data tracking (Excel), and outstanding communication skills.
Shift Flexibility: Comfortable working in shifts, weekends, and holidays (peak hours for entertainment zones).
Education: Graduate/Postgraduate in Business Administration, Hospitality, or a related field.

📌 Operations Manager Gujarat
🏢 Rebounce Entertainment World
📍 Gujarat