Experience : 3+ yrs
The E-Commerce Executive will be responsible for managing day-to-day online sales operations across various e-commerce platforms, ensuring accurate product listings, smooth order processing, inventory coordination, and timely customer support.
The role requires solid coordination skills, attention to detail, and platform knowledge.

Key Responsibilities

E-Commerce Operations :-
Manage daily operations on e-commerce platforms such as Amazon, Flipkart.
Process and track customer orders from placement to dispatch and delivery.
Coordinate with warehouse/logistics partners for timely shipping and returns.

Product Listing & Catalog Management : -
Create, upload, and optimize product listings (titles, descriptions, bullet points, images).
Ensure correct pricing, discounts, offers, and SKU mapping.
Maintain product catalog accuracy including size, color, stock, and specifications.

Inventory Management : -
Monitor stock levels and update inventory regularly across all platforms.
Coordinate with vendors and internal teams to avoid stock-outs or overstocking.
Maintain inventory reports and reconciliation.

Customer Support & Order Management : -
Handle customer queries, complaints, cancellations, refunds, and returns.




Ensure timely resolution to maintain high customer satisfaction and ratings.
Coordinate with platform support teams when required.

Reports & Analysis : -
Prepare daily/weekly/monthly sales and order reports.
Track performance metrics like sales, returns, cancellations, and delivery timelines.
Assist in sales analysis and performance improvement initiatives.

Promotions & Campaign Support : -
Assist in managing online sales events, deals, and festive campaigns.
Coordinate with marketing team for banners, creatives, and promotional content.
Update offers and discounts as per campaign requirements.

Compliance & Coordination : -
Ensure compliance with marketplace policies and guidelines.
Coordinate with finance for invoicing, settlements, and payment reconciliation.
Perform other duties as assigned by the reporting manager.

Required Skills & Competencies : -
Hands-on experience with major e-commerce marketplaces
Basic understanding of SEO for product listings
Strong coordination and communication skills
Positive knowledge of MS Excel (VLOOKUP, Pivot, reports preferred)
Attention to detail and problem-solving ability
Ability to work in a fast-paced workplace

📌 Ecommerce Product Listing Executive Maharashtra
🏢 Displays & Beyond
📍 Maharashtra