Handle customer inquiries via phone, email, or chat.
Resolve customer complaints and issues professionally and courteously.
Provide product information and solutions to customers.
Collaborate with internal teams to resolve complex customer issues.
Maintain accurate records of customer interactions and transactions.
Consistently meet or exceed performance metrics such as first call resolution rate and customer satisfaction scores.

Job Requirements
Minimum H.S pass qualification required.
Good communication skills in English.
Basic computer knowledge.
Ability to work in a team setting.
Robust problem-solving and analytical skills.
Ability to adapt to changing situations and priorities.

Perks and Advantages
Fixed shift timing.
Weekly off.
Salary paid on time.
No bonds.
Training provided as per requirement.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Care Associate West Bengal
🏢 RAIDMAX TECHNOLOGIES
📍 West Bengal