Job Description:
Office Timing - 10.30 am to 7.30 pm
- Responsibilities:
Develop and implement CRM strategies to enhance customer engagement and retention.
Payment follow-up with clients
Manage and analyze customer data to identify trends and insights.
Create and execute targeted marketing campaigns and promotions.
Oversee customer feedback and resolve issues to improve satisfaction.
Collaborate with sales and marketing teams to align CRM efforts with business goals.
Track and report on CRM metrics and campaign performance.
Maintain and update CRM systems to ensure accuracy and efficiency.
Conduct market research to understand customer preferences and behaviors.
Should be confident to talk to Senior Management/Purchase/Store team of Medium/large organization
Smart, Confident & Willing to take care of PAN India Lead generation, Tele calling and Business Development process