Job Description

Role: Executive – Client Service
Experience: 0- 2 years
Job Purpose:
To serve as a key point of contact for clients, ensuring high-quality service delivery and adherence to defined standards.

Key Responsibilities:
Act as the first point of contact for clients, delivering excellent customer service and enhancing the overall client experience.
Communicate with clients via phone and email to address queries and provide support.
Maintain accurate documentation and secure records from clients.
Conduct employment verifications via calls or online channels as per client requirements.
Generate and maintain reports based on verification data, ensuring strict confidentiality of candidate and client information.
Coordinate with HR, Directors, and other officials for verification processes.
Handle client queries and manage escalations effectively.
Ensure compliance with internal and external quality standards and targets.

Qualification:
Bachelor’s or Master’s degree (Graduation/Post Graduation)

Job Types: Full time, Permanent, Fresher

Pay: ₹18,000.00 - ₹23,000.00 per month

Advantages:
Health insurance

Work Location: In person

📌 Client Servicing Executive Prahlad Nagar (India)
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📍 India