Desired Experience
2+ years

Responsibilities
Design and develop ServiceNow applications, modules, workflows, and forms based on business requirements and best practices.
To meet specific business needs, Customise and configure ServiceNow modules, including Incident Management, Change Management, Problem Management, and Service Catalogue.
Collaborate with cross-functional teams to gather requirements, analyze business processes, and propose innovative solutions using the ServiceNow platform.
Create and maintain technical documentation, including system design specifications, test plans, and user manuals.
Perform ServiceNow platform upgrades, enhancements, and integrations with third-party systems as needed.
Conduct thorough testing and debugging of ServiceNow applications to ensure functionality, stability, and performance.




Provide ongoing support and maintenance of ServiceNow applications, troubleshoot issues, and resolve incidents and service requests

Qualifications
An active CSA certificate will be a big plus
Bachelor's degree in Computer Science, Information Systems, or a related field
Experience with ServiceNow integration technologies (SOAP, REST, JSON, XML) and web service integrations
Solid understanding of ITIL processes, IT service management (ITSM) concepts, and IT operations management (ITOM)
Ability to quickly understand current technology through instruction and self-training
Strong people development skills, including coaching and mentoring for technical roles

📌 ServiceNow Developer (Mumbai)
🏢 AJACKUS
📍 Mumbai