06 Aug
|
Atain
|
Gurugram
Learning and Development Manager
Job Description
Location: Gurgaon
Department: Talent Transformation
Reports to: Head of Learning Architecture
Role Overview
We are seeking a highly skilled and forward-thinking Manager – Learning Design to lead a team of instructional designers and drive the creation of modern, high-impact learning solutions across global operations.
This role will combine instructional design expertise, adult learning theory application, strong project leadership, and advanced digital learning innovation to deliver scalable, business-aligned learning programs in a fast-paced BPO setting.
The ideal candidate will bring both strategic leadership and hands-on design experience, with a strong command of emerging learning technologies (e.g., AI, VR, digital simulations) and exceptional writing standards aligned with the Chicago Manual of Style.
Key Responsibilities
1. Learning Design & Strategy
Lead the design, development, and deployment of end-to-end learning solutions across multiple global accounts
Apply adult learning principles to create engaging,
outcomes-driven programs
Partner with stakeholders to align learning strategies with business goals and performance outcomes
Ensure consistent application of instructional design methodologies (ADDIE, SAM, Design Thinking)
2. Team Leadership & Capability Building
Manage, mentor, and develop a team of instructional designers
Establish design standards, governance, and quality assurance frameworks
Drive capability-building initiatives to strengthen ID competencies and innovation mindset
Foster a culture of collaboration, creativity, and continuous improvement
3. Project & Stakeholder Management
Lead multiple concurrent learning projects with strong governance on timelines, scope, and quality
Collaborate with cross-functional teams (Operations, QA, SMEs, Technology) across geographies
Manage stakeholder expectations and communicate progress effectively
Ensure efficient resource planning and workflow
📌 Learning and Development Manager (Gurugram)
🏢 Atain
📍 Gurugram