06 Aug
|
ANAROCK
|
Mumbai
Role : SVP – Growth & Business Development, Post Sales
JOB DESCRIPTION
Position: Senior Vice President / Business Head – Post Sales & Customer Lifecycle Solutions
Location: Mumbai
Reporting To: Business Head for a Larger platform of 3 businesses in which Post sales is one business.
About ANAROCK Post Sales
ANAROCK Post Sales is one of India's leading outsourced customer lifecycle management businesses serving real estate developers across booking management, collections, documentation, customer communication, CRM operations, possession management and customer experience.
The business is entering its next phase of growth and is looking for a senior leader who can drive aggressive client acquisition, strategic partnerships and revenue expansion across India.
Role Purpose
The primary responsibility of this role is to drive business growth, acquire recent developer relationships and build a strong pipeline of outsourcing opportunities for ANAROCK Post Sales.
This is a growth-focused leadership role. Day-to-day delivery operations,
mandate execution and project management are handled by established operational teams. The successful candidate will focus predominantly on revenue generation, account acquisition, market expansion and strategic client relationships.
Key Responsibilities
Business Development & Revenue Growth
• Own annual revenue and growth targets for the Post Sales business.
• Acquire new developer accounts across residential, commercial, plotted development and mixed-use projects.
• Develop and execute a national business development strategy.
• Create and manage a strong pipeline of opportunities across key markets including Mumbai, Pune, NCR, Bangalore, Hyderabad, Chennai, Kolkata and emerging cities.
• Generate large outsourcing mandates covering collections, customer experience, CRM operations and lifecycle management.
• Build relationships with promoters, CEOs, sales heads, CRM heads and business leaders across the developer ecosystem.
• Lead strategic
📌 SVP – Growth (Mumbai)
🏢 ANAROCK
📍 Mumbai