About us:
Working at Tech Holding isn't just a job, it's an chance to be a part of something bigger. We are a full-service consulting firm that was founded on the premise of delivering predictable outcomes and high-quality solutions to our clients. Our founders and team members have industry experience and have held senior positions in a wide variety of companies – from emerging startups to large Fortune 50 firms – and we have taken our combined experiences and developed a unique approach that is supported by the principles of deep expertise, integrity, transparency, and dependability.
Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. You will use email and chat applications to give clients quick answers to simple IT issues. For more complex problems that require nuanced instruction, you will contact clients via phone and/or provide clear, written instructions and technical manuals.
Ultimately, you will be a person that our customer's trust.



They will rely on you to provide timely and accurate solutions to their technical problems.
Experience : 2 - 3 years
Shifts: Rotational Shifts

Requirements
Active Directory/User management/ Troubleshooting
Office 365-Outlook Troubleshooting & Microsoft O365 administrator skills is must
Sharepoint Administrator skills
Intune Administrator (Advantage)
Windows and system application Troubleshooting
Knowledge of Technical Terms DNS/DHCP/VPN/Network etc.
Knowledge/Experience of Backup tools
Knowledge of Ticketing tools and SLA.
Knowledge of Server/Network Monitoring Tools
Excellent analytical skills, written and verbal communication.
Experience as a technical specialist in customer-facing roles
Strong task management skills
Customer focused with a passion for resolving unique problems
Must have on-call support experience
International client support experience (Preferred)
Basic knowledge of AWS and Linux

📌 Technical Support Engineer (Ahmedabad)
🏢 Tech Holding
📍 Ahmedabad