Hi Connection,

We are hiring for the role of Data Cloud Tech Lead / Data Cloud Associate Architect
Experience Level: 7-14 Years
Job Location- Pune
Joining- Immediate to Post offer 15days
1. Role Summary

Primary Domain
Salesforce Data Cloud (CDP)
Level
Senior IC with Team Lead Responsibilities
Reporting To
Salesforce Practice Head / Delivery Manager

A senior Data Cloud specialist who owns end-to-end CDP solution design and delivery — from raw data ingestion through identity resolution to Customer 360 activation. The role combines deep Salesforce Data Cloud architecture expertise with team lead accountability and practical Agentforce implementation skills. Marketing Cloud is a key source system within scope; all other cloud integrations and BI reporting connections are part of the delivery surface.

2. Key Skills

Data Cloud (Core — Deep Expertise)
• Data Streams, DMO design & field mapping against standard Data Cloud schema
• Identity Resolution — match rules, reconciliation rules, merge & unlink strategies
• Calculated Insights (batch)



& Streaming Insights (real-time profile enrichment)
• Segmentation, Activation, and Segment Membership API
• Ingestion API, Query API, Profile API; connector selection rationale
• Data reconciliation controls, job monitoring, error queue & retention governance

Agentforce (Must-Have)
• Topics, Actions, Instructions & Prompt Template design in Agent Builder
• Grounding agents with Data Cloud unified profile via RAG patterns
• Einstein Trust Layer — data masking, zero-retention, audit trail configuration
• Agentforce use cases: Sales assist, Service resolution, personalised outreach drafting
• Autonomous vs. assistive vs. deterministic automation — fit-for-purpose selection

Salesforce Ecosystem (Breadth Required)
• Sales Cloud & Service Cloud data models — surfacing Customer 360 to reps via embedded components & CRM Analytics
• Marketing Cloud Connector, engagement event ingestion (Email Studio, Journey Builder), consent & suppressi

📌 Data Cloud Tech Lead (India)
🏢 Dentsu Global Services
📍 India