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Role Overview
An Internal Coordinator (IC) is responsible for monitoring and supporting a large group of work-from-home Data Collectors (DCs) who record videos of household activities.
Each IC will handle 50 or more DCs at the same time, ensure they work as per instructions, complete their daily targets, and follow all rules.
This role is mainly about live coordination, tracking, and problem-solving.
Who Are Data Collectors (DCs)?
People working from home
They record short videos of household tasks using mobile phones
They have explicit daily and total hour targets to complete
Key Responsibilities
1. Live Monitoring
Monitor 50+ DCs in real time during working hours
Check who has started work, who is active, and who is falling behind
Follow up immediately with DCs who are idle or delayed
2. Target & Productivity Management
Ensure DCs meet daily and overall targets:
30 hours in 6 days or
100 hours in 20 days
Push and motivate DCs to complete work on time
3. Rule & Process Adherence
Ensure DCs follow recording rules, such as:
Only household tasks
Video duration between 15–30 minutes
Correct camera settings
Clarify doubts and repeat instructions whenever required
4. Issue Resolution
Act as the first point of contact for DCs
Help with:
App or upload issues
Task-related confusion
Device issues (coordinate with Field Ops if needed)
Escalate issues only if they cannot be solved
5. Communication & Coordination
Manage large WhatsApp groups of DCs
Share daily instructions, reminders, and updates
Maintain discipline an