About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their in revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
What you’ll do
You will act in a player-coach capacity and will be accountable for supporting associates in delivering against target set goals and mentoring in subject matter expertise. You will manage a small team of TechOps Payments Analysts.
Responsibilities
Champion metrics-driven analysis to continuously assess and optimize team performance, with a strong focus on automation
Leverage automation to streamline data reporting and deliver timely, data-driven insights to management/key stakeholders




Utilize data as a core tool for guiding people management strategies and optimizing team productivity
Play a key role in weekly business reviews (WBR), using data to lead discussions support decision-making
Manage capacity and scheduling, dividing and assigning work between team members.
Lead independent discussions with TechOps, Engineering and XFN Partners to unblock complex reconciliation issues.
Ensure your team has solid data analysis and Technical skills needed to be successful in their role.
Setting clear goals and expectations for individual and team performance.
Foster a culture of continuous improvement to refine team processes and procedures.
Support recruitment and hiring initiatives.
Coach and mentor individuals to meet career via structured career development conversations.
Provide continuous performance feedback and facilitate periodic formal performance reviews.
Drive and own initiatives that make the team a warm and welcoming place to work.
Keep t

📌 Tech Ops Team Lead (Bengaluru)
🏢 Stripe
📍 Bengaluru