The Senior Application Engineer role would require in depth interfacing with customers and prospects by a given set of accounts. This calls for technical diligence to be able to position a Multiphysics Portfolio in its holistic spread. This shall require an intact appreciation for customer business objectives, key business initiatives (KBIs), technical challenges and infrastructure configurations. Such role can span across physics involving Structural Mechanics, Fluid Dynamics, Optics, ElectroMagnetics, Systems Engineering, Data Management, AI/ML. While holding and honing the skills to directly exercise one of these areas, the Senior Application Engineer should be a decent generalist to identify technology opportunities across all relevant disciplines and drive them with an initial interfacing with the respective customer accounts.
Requirements
Establish a long term and sustainable relationship with the assigned accounts by aligning appropriate simulation technology solutions with the client’s KBIs reflecting the short term and long term requirements
Partner with the Sales Account Manager (SAM) to develop account plan and growth strategy aligned with customer’s KBIs to create a win-win environment
Plan and lead strategic long term and short-term technical activities working with SAM and the larger CADFEM teams (Presales, Support, Services, Marketing) to help achieve the overall sales goals
Constantly work towards expanding the simulation footprint; identify areas of chance at the account to displace competition, add products, add users and expand adoption.
Lead account-based foray strategy to drive technology proliferation campaigns including adoption and deployment.
Review at the high level, all technical support activities and work with the local support manager to ensure follow-up and coaching for technical staff to ensure the quality goals are met.
Develop trusted advisor relationships with key accounts, customer stakeholders and executiv