JOB SUMMARY
The role is responsible for sales in a specific territory / area. Primary responsibility of the role holder includes generation of new business by adding current customer / clients, retaining existing customers / clients. Additionally the role holder is also responsible for credit collection in the territory / area.

KEY RESPONSIBILITIES
• Develop new business opportunities by meeting clients on a regular basis and pushing the clients for new sign-ups across all LOBs of DTDC.
• Add new clients in the territory and increase the market share of DTDC
• Retain existing clients and increase the revenue share from the existing clients
• Ensure contracting and renewal of contracts is done for all clients within stipulated timelines
• Ensuring the actual revenue growth of the territory is as per the budgeted sales plan
• Meet clients on a regular basis, identify their issues and provide solutions to them
• Derive trends and insights about the sales in the area & take informed decisions for better sales generation and revenue growth.




• Resolve any escalations from clients immediately and report the same to senior management as and when required.
• Drives the importance of adaptation of digital initiatives taken by the Organization for client partners.
• Follow up for payment from clients within the credit period and achieve the set target collection mandate for the territory.
• Coordinate with CRM, Billing and Accounts teams of DTDC to ensure seamless experience to the clients.

QUALIFICATION & KNOWLEDGE AND ABILITIES
QUALIFICATION
• Graduation in any domain (preferably BBA)
• At least 2 - 6 years of experience in a field sales role in a fast paced growth organization
• Experience in logistics and courier industry is an added advantage

KNOWLEDGE AND ABILITIES

• Ability to understand customer requirements
• Knowledge of market dynamics in logistics and courier industry
• Ability to in work in teams across geographies
• Displays the fundamental knowledge of selling t

📌 Territory Business Development Manager (Gurugram)
🏢 DTDC Express
📍 Gurugram