Job Summary

The Service Engineer is responsible for providing advanced diagnostic, repair,
overhaul, and maintenance support for Cummins gas engine and power generation
products. This role serves as a technical expert for customers and internal
teams, ensuring equipment reliability, optimal performance, and customer
satisfaction. The position requires strong expertise in gas engine systems,
mining applications, service processes, and Cummins diagnostic tools while
maintaining compliance with safety and quality standards.

Key Responsibilities Service Operations & Technical Support

* Perform complex diagnostics, troubleshooting, repairs, overhauls, and
rebuilds of gas engines, generators, and related systems with minimal
supervision.
* Conduct preventive and predictive maintenance activities in accordance with
Cummins standards and service schedules.
* Diagnose and resolve issues related to fuel systems, ignition systems,
air-fuel management systems, turbochargers, aftercoolers, exhaust systems,
and engine control modules (ECMs).
* Utilize specialized service tools,



electronic diagnostic equipment, and
Cummins software applications to identify root causes and validate repairs.
* Support commissioning, performance optimization, and operational reliability
of gas engine installations.

Customer Support & Service Excellence

* Act as the primary technical point of contact for customers during service
events.
* Develop and maintain robust customer relationships by providing timely and
effective technical support.
* Identify additional service opportunities and recommend solutions that
improve equipment performance and customer satisfaction.
* Escalate complex technical issues through appropriate channels and ensure
timely resolution.

Diagnostics & Troubleshooting

* Apply structured troubleshooting methodologies to identify and resolve
mechanical, electrical, and electronic issues.
* Analyze interactions between engine systems including fuel, cooling,
lubrication, exh

📌 Engine Field Service Technician (Jaipur)
🏢 Cummins
📍 Jaipur