What you will do
The Senior Specialist, Quality Assurance is accountable for the quality, consistency, and accessibility of all learning products released by Sales Performance Solutions, ensuring that eLearning modules, LMS configurations, multi-format content sets, and print-ready files meet functional, brand, accessibility, and user experience standards before publication. You own the execution of structured quality assurance workflows across digital and physical learning assets, producing documented test records, defect logs, compliance reports, and release recommendations that enable the Director of Content & Customization and the Content Manager to make informed go-live decisions. You will design and implement AI-augmented QA workflows that expand coverage and reduce manual effort, maintain the QA standards library, coordinate user acceptance testing, and provide accurate visibility into QA workstream status, capacity, and delivery timelines as a core operational function of the role.
Which means that on a day-to-day basis, you will:
Digital Learning Product Quality Assurance
Execute functional QA across all eLearning modules, including interaction testing, branching logic verification, completion and tracking validation, and audio/video quality review — producing a documented test record and resolved defect log for each module prior to LMS publication
Verify LMS course configuration, including enrollment settings, completion rules, assessment logic, and learner-facing accuracy — producing a signed-off configuration record before each course goes live
Review digital learning materials against WCAG 2.1 and Section 508 accessibility standards — producing a documented compliance record and flagged remediation list for any identified gaps prior to release
Multi-Format Content Integrity and Production Quality
Conduct comprehensive cross-document content integrity reviews across all components of a learning product including slide decks, workbooks, handouts, facilita
📌 Senior Specialist, Quality Assurance (India)
🏢 Sandler
📍 India