Qualtrics Solution Architect We are seeking an experienced Solution Architect with 15+ years of experience, to design and deliver enterprise-grade cloud solutions with deep expertise in Qualtrics, AWS, and enterprise experience platforms. This role combines technical architecture, hands-on development, and direct client engagement to build scalable, secure integration solutions across banking, telecom, automotive, healthcare and aviation sectors.
The ideal candidate will drive end-to-end solutioning from requirements gathering through implementation and serve as a trusted advisor to global clients on platform customization, data flow automation, and cloud-native transformation.
Key Responsibilities a. Program Governance – Standards & Compliance • Manage full project lifecycle: scoping, • Proven experience as a Solution Architect in consulting or client-facing roles. • Platforms: Qualtrics certification is a must. Hands-on expertise with Qualtrics CX/EX platforms (survey design, dashboards, workflows). • Solid knowledge of API integrations, enterprise architecture,
and cloud platforms (Azure, AWS, GCP).
b. Design – End-to-End Solution Design • Architect end-to-end cloud-native solutions using AWS services (Lambda, API Gateway, DynamoDB, S3) and integrate with platforms such as Qualtrics, CRM, and enterprise data warehouses • Develop complete solution architectures covering applications, integrations, data flow, infrastructure, and APIs. •
Lead the design and architecture of Qualtrics XM solutions (CX, EX, PX, Brand Experience) • Has exposure to all new AI functionalities, and is aware of Qualtrics AI features
c. Strategy – Business Alignment & Client Advisory • Ensure solutions directly support client business goals, deliver immediate value, and remain scalable for future needs. • Act as a trusted advisor, simplifying technical concepts, guiding client decisions, and driving best practices. • Present insights and solution designs to leadership
d. Discovery – Re
📌 Solution Architect Qualtrics (Mumbai)
🏢 dentsu
📍 Mumbai