Job Summary

The role will be responsible for

Minimise Fraud losses by analysis of fraud trends, MIS, reviews,reporting and compliance
Head Office Reporting and Stakeholder reporting for GBS supported countries
Minimise fraud losses by recommending rules to detect real time fraud and also on pro-active basis.
Provide co-ordination and support in rollout and execution of processes.
Manage the processes and activities with current capacity.
Ensure that policies and processes are followed
Reduce Fraud Losses by way of Timely placement of system parameters.
Ensure daily reports are produced without any delay
To manage the relationship between country and other team members within FRSC.
To ensure error free work.
To provide Guidance to team members on operational issues.
Develop and manage a full fledged information system to identify fraud trends and initiate early identification and mitigation of fraud risks
Provide system and information support to all regions




Strengthen the transaction processing activities of the countries by recommending process/ policy changes where applicable and through regular training of front end staff
Provide forecast based on monthly MIS to assist in the prediction and accurate allocation of staffing to enhance report monitoring
Regular and proactive fraud detection system parameter review/ management
Review Daily MIS maintenance
Maintenance and archival of all department documents.
To actively participate in BCP / DR.
To ensure exceptions arising out of KCSA / CST checks are immediately rectified and preventive action put in place to prevent recurrence.
Ensure adequate training (On the Job, soft skill, etc.) is provided to all staff members
Ensure that the team members only use systems and access information for which they have authorization and only use the systems and information in ways and for purposes for which they have been authorized.
Participate in all meetings/discussions including monthly SRM calls organised by Country Stakehol

📌 Fraud Business Analyst (Bengaluru)
🏢 Standard Chartered India
📍 Bengaluru