PROVIDE EXCELLENT FRONT-TO-BACK SUPPORT IN TERMS OF PROCESSING ACTIVITIES ACROSS
CLIENT ONBOARDING AND CUSTOMER KYC MANAGEMENT
ACCOUNTABLE FOR DELIVERY, PROCESS & CONTROL IN SUPPORT OF OPERATIONS TO
MEET/EXCEED DEMANDS ON THE BANK’S
End to end ownership of critical new processes and automation of regulatory
reporting to the product/process
Responsible for corporate operations related to working capital products
Processes and end to end testing and implementation of same and improve current
set up to enhance business offering
Provide excellent front-to-back support in terms of processing activities across
account opening, production, reconciliation, client services, process
improvements etc.by proactively revisiting process flows, client
services/day-to-day issue resolutions, etc.
Regulatory and product environments are energetic and ever-changing; the incumbent
is expected to keep him/herself updated on the latest changes and ensure last
mile deployments/practices on the shop floor through updated SOPs, Risk,
Controls etc.
Manages client queries,
ensures timely execution of service requests, and acts
as a liaison between internal teams and external clients
Bridging gaps between IT and operations to ensure smooth implementation of tech
projects including ad hoc regulatory projects
Emphasize communication, client satisfaction, and documentation, making the key
touchpoint for service delivery
Ensure timely regulatory reporting and accuracy for the desk
The leading financial institution in MENA
While more than half a century old, we proudly think like a challenger, startup,
and innovator
in banking and finance, powered by a diverse and dynamic team who put customers
first.
Together, we pioneer key innovations and developments in banking and financial
services.
Our mandate? To help customers find their way to Rise Every Day, partnering with
them through
the highs and lows to help them reach their goals and unlock their unique vision
of success.
Delivering superi