Purpose of the Role:
To undertake key tasks pertaining to Policy Management for the SME Finance vertical, including drafting
Lending Policies (and changes thereto), and monitoring disbursal trends by working closely with all
stakeholders like sales, credit, collections, product, operations, compliance etc.

Key Responsibilities:
1. Recent policy design & implementation, changes to existing policy in line with company’s vision and focus areas, regulatory changes, competition mapping, new product support.
2. Maintaining credit policy documents across LOBs
3. Standardization of credit processes as well as documentation – from an operational risk perspective
4. Policy related trainings and frontline support to sales, credit, collections, operations team
5. Review and monitoring of post disbursal credit activities like PDD monitoring, escrow monitoring, line management
6. Underwriter performance management
7. Industry research
8. System development and automation of policy guidelines

Eligibility Criteria for the Job
Education- MBA / B Com(H)/C.A.




Work Experience- Minimum 5-7 years in Policy and/or Credit Role

Primary Skill
1. Risk Management including handling policy work, documentation
2. Understanding of products like LAP, Bill Discounting, Lending to Educational Institutes, Construction Finance – in terms of product frameworks, eligibility assessments, key risks in each category of funding and controls required
3. Ability to develop borrower eligibility assessment modules, SME scorecards
4. Experience of front-line query handling
5. Market knowledge of competition’s policies, practices, regulatory developments
6. Broad understanding of industry evaluation techniques 7. Up to date with latest in the field of FinTech and other credit assessment modules available in order to strengthen the underwriting framework
8. Credit underwriting experience will be an added advantage

Technical Skills
1. MS Office – Proficiency in Excel, Word and PowerPoint applications is a must 2.

📌 Policy Manager (Gurugram)
🏢 Hero FinCorp
📍 Gurugram