At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a rapid-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.





Inviting applications for the role of Service Delivery Leader, Payroll

In this role, you will be responsible for the Payroll Operations. Focus on continuous process improvement and adaptive to change. Develop & manage effective working relationships in the organization and actively collaborate closely with all Clients.
Responsibilities
• Be hands on, to ensure delivery per customer expectation along with meeting defined SLA and ensure Customer satisfaction. Noise free operations is a critical result.
• Understand concept of ROE’s and clearing Equifax errors
• Labor postings
• Hands on experience on Oncycle and Off cycle Payroll processing
• Attention to detail in resolving reconciliation open items
• Understand Garnishments and Terminations
• Pay processing and Post pay processing
• Payroll Operations: Oversee end-to-end Global Payroll activities, ensuring compliance with policies and re

📌 Service Delivery Leader, Payroll (Hyderabad)
🏢 Genpact
📍 Hyderabad