Goodera is the world’s leading employee volunteering platform, powering
companies to scale employee volunteering experiences globally through our
innovative technology platform and unique operating model. With a presence in
over 100 countries and support for 30+ languages, we connect over 500
clients—including 60+ Fortune 500 companies—with meaningful volunteer
opportunities tailored to their communities. To date, our impact has reached
over 10 million beneficiaries, powered by 1 million+ employee volunteers and a
network of 50,000+ nonprofit partners. Growing at 100% year on year, we are
backed by top investors including Zoom Ventures,
Elevation Capital, Nexus Venture Partners, Omidyar Network, and Ursula Burns.
ROLE BRIEF:
We are looking for an Associate/Sr. Associate - Client Engagement who can
provide ongoing support to our clients. The candidate will be responsible for
building relationships with volunteering champions worldwide, proposing and
implementing new programs to improve the business revenue potential, and
minimize churn rates.
If you possess the right (but elusive) combination of
passion for social impact, analytical skills, hunger for growth and business
acumen this role is tailor made for you.
KEY RESPONSIBILITIES:
* Support the Client Engagement Manager in managing client communications and
coordination, including proposals and project updates.
* Communicate with clients to understand their volunteering related needs,
expectations, and maintain solid relationships with them.
* Assist in organizing client engagement interventions including business
reviews, workshops, project updates, proposals and presentations.
* Take ownership of client projects from initiation to completion, ensuring
that projects are delivered on time, within scope, and within budget.
* Meet (and hopefully exceed) the revenue growth targets for accounts mapped to
you within your pod.
* Collaborate with internal teams to understand and execute on clien