This role is for one of the Weekday's clients
Min Experience: 15+ years
Location: Mumbai, Maharashtra, India
JobType: full-time
We are seeking an experienced Associate Director – Outbound Inside Sales & Growth to lead a high-performing outbound sales organization focused on driving business growth across an existing merchant portfolio. This leadership role is responsible for owning revenue and GMV growth by improving merchant activation, increasing transaction frequency, accelerating product adoption, and maximizing customer engagement through strategic outbound sales initiatives.
The ideal candidate will bring strong commercial acumen, exceptional leadership capabilities, and extensive experience in managing large-scale inside sales teams within quick-paced, high-volume business environments.
Key ResponsibilitiesBusiness Growth & Revenue Management
Own and deliver GMV and revenue targets for the Outbound Inside Sales & Growth function.
Develop and execute outbound sales strategies that drive merchant activation, transaction growth, and long-term customer engagement.




Identify growth opportunities across customer segments and implement targeted initiatives to improve business performance.
Monitor key business metrics and take proactive actions to achieve growth objectives.
Sales Leadership
Lead, mentor, and scale a high-performing inside sales organization comprising Managers, Team Leaders, and Inside Sales Executives.
Drive accountability through effective target setting, performance management, coaching, and continuous development.
Foster a performance-driven culture focused on productivity, customer success, and revenue generation.
Ensure consistent execution of sales strategies across all teams.
Sales Operations & Performance Optimization
Define outbound calling strategies and optimize customer engagement across different merchant cohorts.
Monitor operational KPIs including contact rates, conversion rates, merchant activation, and sales productivity.
Conduct regul

📌 Associate Director (Mumbai)
🏢 Weekday AI
📍 Mumbai