Overview

iTeach Schools runs free and high-impact secondary schools and a college-to-career program for the most disadvantaged students of Pune and PCMC. Like many Indian cities, both of these public education systems only go up to Grade VII, leading to the poorest students being unable to finish their schooling. In 2026, with a staff of 350 members across nine schools, we will serve 4700 students and 4000+ alumni giving students a fighting chance at college, career, and citizenship. We aim to grow to 30 schools and 10,000 students over the next five years.
Take a peek into our world here.

Role Summary

As an essential member of iTeach Schools' technology team, the IT Associate will be responsible for implementing and managing technology initiatives that enhance organisational efficiency and effectiveness. This role involves designing and executing technology strategies, overseeing operations, and ensuring robust data management practices.

Responsibilities

Vendor AMC, System Repair, Inventory, and Drive Handling:
● Manage vendor Annual Maintenance Contracts (AMC)



for laptops and tablets, ensuring timely maintenance and cost-effective solutions.
● Oversee the repair and maintenance of laptops and tablets, maintaining an organized inventory of these device.
● Handle data storage drives, ensuring data security, and facilitating data access as per the organization's operational needs.
● Act as a customer liaison for the computing operation, resolving issues promptly.

Operations:
● Identify suitable hardware and software vendors and service providers, nurturing productive, long-term relationships and contracts.
● Establish systems for inventory management and monitoring of technology resources.
● Develop manuals and Standard Operating Procedures (SOPs) and offer user training for seamless adoption of hardware/software in the organization.
● Research and recommend system equipment upgrades while managing equipment inventory.
● Conduct routine maintenance and inspecti

📌 IT Associate (India)
🏢 iTeach Schools
📍 India