Customer Service Executive (India)

Customer Service Executive (India)

06 Aug
|
Tata Capital
|
India

06 Aug

Tata Capital

India

To ensure the achievement of disbursement targets of retail loan product with
minimum delinquency.

• Identify target areas for prospective business
• Pre-screen customer segments as per the organization norms
• Ensure the number of log in along with disbursement
• Sanction ratio target achievement
• Ensure high customer satisfaction level by proactively understanding customer
needs and cross- sell multiple products as per the requirements
• Execute sales promotion activities to build customer interest in the TCFSL
brand
• Build strong client relationships both internally and externally and build a
solid brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels
• Provide training to staff members and vendors so as to develop a strong
understanding of the markets / competition / process and products available in
the markets and provide positive feedback to the central product and policy team
to stay ahead in the market.
• Ensure compliance to all Audit / RBI regulations.

Exp (in yrs) :- 0-3 yrs

Qualification :- Graduate in any discipline

📌 Customer Service Executive (India)
🏢 Tata Capital
📍 India

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