Meet the business objectives initiated by the respective country Retail Assets Business
Customer focused need-based selling
Deepen customer relationship and sell credit cards and maximize penetration from Internal channels only
Managing the team of 7-8 People and driving affluent sales and bank strategy
Business Drivers
Achieve Team sales target
Segment focus, customer focussed needs-based selling
Being a Credit Cards Clients Executive, focus has to be on internal Branch and Intra channel sourcing HVS customer relationship and fulfilling needs with respect to Assets.
Customer Experience
Operational quality - Error free customer application & documentation
Responsive and responsible selling
Practice appropriate sales and marketing skill
Ensure nil Customer complaints
Risk Assurance
Conduct CDD, MLP & TCF diligently
Zero tolerance – Fraud, Misselling
Attend training, acquire knowledge and apply to job function
Adhere to all policies, guidelines and procedures, comply with local regulatory requirements
To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager
Must be a graduate. MBAs would be an advantage
Candidates having Sales experience of at-least 1 year in the Retail Banking Industry; especially Credit Card experience will be preferred
Candidate having AMFI, IRDA (and other relevant certification) certification will be preferred
Good knowledge of the selected market and customer segments would be an advantage
Solid communication and negotiation skills with the ability to influence outcomes
Strong inter-personal skills, which encourages and promotes enthusiasm and team spirit
Key Responsibilities
Regulatory & Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including
📌 Sr Business Development Manager (Kolkata)
🏢 Standard Chartered India
📍 Kolkata
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