Title: Sr. Manager, Aftermarket & Warranty
Department: Inventory Planning & Warehousing Operations
Location: Hyderabad, India
Scope: Global Aftermarket, Warranty Fulfillment, Reverse Logistics, VRA/RMA governance, coordination for aftermarket and warranty flows.

Job Description

The Senior Manager, Aftermarket & Warranty Supply Chain will lead the end-to-end operating model for global aftermarket and warranty supply chain execution. This role is responsible for connecting demand planning, inventory policy, service-parts availability, warehouse allocation, reverse logistics, RMA/VRA governance, KPI management, and stakeholder escalation into one disciplined operating rhythm.

The role requires a robust combination of strategic leadership and hands-on execution. The successful candidate will build scalable processes, establish clear KPIs, drive system-based visibility, and ensure that aftermarket and warranty commitments are delivered reliably, at the lowest practical cost, and with clear accountability across Supply Chain, Service, Asset Management, Logistics, Sourcing, Product,



Finance, and regional teams.

This position will lead a team covering aftermarket supply planning, aftermarket fulfillment, allocation control, and reverse logistics (VRA & RMA). The role will be expected to move the organization from reactive issue management and individual follow-up into a structured control-tower model with clear ownership, escalation paths, documented processes, and measurable business outcomes.

Key Responsibilities

Aftermarket & Warranty Operating Model
Lead the global Aftermarket and Warranty Supply Chain operating model, covering demand signal, inventory planning, allocation, fulfillment, delivery confirmation, reverse logistics, and closure of open cases.
Establish and run the Aftermarket Monthly Business Review / Control Tower, ensuring the forum is decision-oriented and includes KPIs, bottlenecks, inventory health, service risks, road logistics performance, RMA/V

📌 Senior Manager (Hyderabad)
🏢 Nextpower
📍 Hyderabad