The finance industry has ignored billions of deserving individuals. We are a mission driven team of finance, analytics and technology professionals, focused on driving financial inclusion to serve the underserved across their credit, savings and financial needs. This role will be accountable for the driving the credit policy decisions across the customer life cycle as well as jointly own the Lending Portfolio P&L; with the Africa Business team, in ensuring acceptable risk performance as well as driving top line revenue targets by finding and executing on expansion opportunities across partner customer segments (banks and telcos).
Job Responsibilities
Portfolio Strategy & Credit Policy
Build credit strategy to drive the GTM strategy, customer eligibility and limit/exposure decisions through customer loan life cycle
Partner with Africa business and product team to develop and optimize customer journey and ongoing communication to drive uptake, usage,
credit education and repayment across multiple digital channels (SMS, USSD, OBD, Mobile App)
Work with external debt collection agencies and optimize direct debit rules to drive collection effectiveness for delinquent customer segments and optimizing collection offers
Building framework for measuring periodic performance of existing strategies Portfolio Monitoring, Forecasting & Governance
Responsible for Portfolio P&L; KPIs and ensure closed loop governance with banks & telcos to set and deliver on KPI targets
Develop portfolio tracking metrics and design reports leveraging existing tech team
Coordinate with partner team for due/ overdue PDD process. Propose and implement solutions to keep portfolio healthy interfacing data science, product and business operations team Comviva Internal
Growth Opportunities
Identify recent customer segments and product constructs and suggest revenue enhancement opportunities
Collaborate with product and
📌 VP Risk (Gurugram)
🏢 Comviva
📍 Gurugram
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