Sinch is pioneering the way the world communicates. More than 150,000 businesses
- including Google, Uber, Paypal, Visa, Tinder, and many others - rely on
Sinch’s Customer Communications Cloud to power engaging customer experiences
through mobile messaging, voice, and email.
Whether you need to verify users or craft omnichannel campaigns, Sinch makes it
easy. Our AI-infused Super Network, APIs, and applications ensure you can
connect with your customers reliably and securely, at every step of their
journey.
At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”.
These values are our foundation
The essence of the role
We are seeking an experienced Outreach and Gong Administrator to manage and
optimise our sales engagement and revenue intelligence platforms, including
their integrations with Salesforce and the wider sales technology ecosystem.
This role will be responsible for the day-to-day administration and technical
development of Outreach, including reporting, sequence management, triggers,
automations, flows, and Salesforce integrations.
The successful candidate will
also act as a Gong Administrator, building dashboards, reports, trackers,
scorecards, and ROI reporting, while supporting the adoption of Gong’s AI
capabilities.
The role will lead sales technology initiatives that improve operational
efficiency across Sales, Marketing, Customer Success, Legal, and Revenue
Operations. The successful candidate will also support Gainsight, DocuSign, and
Chili Piper.
The ideal candidate will bring 3–5 years of experience working with sales
technology platforms, solid Salesforce integration expertise, and the ability
to lead technical projects while supporting operational system requests through
Jira.
Key Responsibilities
Outreach Platform Administration
Administer, maintain, and optimise the Outreach platform, including:
* User setup, roles, permissions, and access management
* Sequence creation, configuration, testing, and ongoing
📌 Outreach/Gong Administrator (India)
🏢 Sinch
📍 India