Customer Service Representative – English Voice
Your potential has a place here with TTEC’s award-winning employment experience. As a Customer Service Representative - Voice, you’ll be be part of bringing humanity to business. Our employees celebrate our purpose, team and company culture.
Our Great Place to Work® certification in India says it all #experienceTTEC
What You’ll Be Doing
Do you have a passion for helping others and providing them peace of mind? In this role, you'll work to resolve customer issues via phone and multiple platforms such as text, email, social media, direct messaging, and other nonverbal written communication channels. Whether it’s providing quick answers, offering compassionate product consultations, or resolving issues with a smile, you’ll be the difference between an average customer experience and an exceptional one.
During a Typical Day, You’ll
Answer incoming calls from healthcare plan members.
Understand the coverage and healthcare requirements by interacting with members on phone
Resolve member issues through verbal and written communication.




What You Bring to the Role
1 year of customer service experience.
Ability to read, write, and converse proficiently in US English.
Computer literacy.
What You Can Expect
Support for your career and professional development.
An inclusive, community-minded organization that encourages giving back.
A global team of curious, lifelong learners guided by our company values.
A comprehensive perks package that may include transportation for night shifts, PTO, tuition reimbursement, and health and wellness incentives.
A Bit More About Your Role
We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredien

📌 Customer Service Representative – English Voice (Sahibzada Ajit Singh Nagar)
🏢 Percepta
📍 Sahibzada Ajit Singh Nagar