Position description: LeadSquared is looking for a Product Manager with 4+ years of experience in fintech or digital lending, with a strong focus on collections and recovery workflows. The role owns and drives the product roadmap for collections capabilities, helping financial institutions optimize recovery rates, streamline operations, and enhance borrower engagement. The ideal candidate brings a solid understanding of the collections lifecycle, delinquency management, and recovery strategies, along with the ability to work closely with engineering teams to deliver scalable and data-driven solutions.

Primary Responsibilities:
Define and drive the product vision, roadmap, and execution for collections and recovery solutions
Own end-to-end collections lifecycle capabilities including delinquency management, DPD segmentation, recovery workflows, and payment tracking
Work closely with stakeholders to design and optimize collections strategies, automation workflows, and customer communication journeys




Collaborate with engineering teams to deliver scalable features using Agile methodologies, ensuring timely and high-quality releases
Build and enhance rule engines, prioritization logic, and automated decisioning systems for collections efficiency
Design omnichannel engagement strategies (calls, SMS, email, field collections) to improve recovery outcomes
Partner with risk, operations, compliance, and analytics teams to align product features with business and regulatory requirements
Own backlog grooming, sprint planning, and release cycles to ensure consistent product delivery
Define and track KPIs such as collection efficiency, recovery rates, roll rates, and customer engagement metrics
Leverage data insights to continuously improve product performance and user experience
Work closely with customers to gather feedback and translate it into actionable product enhancements

📌 Senior Product Manager (Bengaluru)
🏢 LeadSquared
📍 Bengaluru