Senior Oracle Administrator

Experience: Not Available to Not Available years

Location: Chennai, India

Skills: Oracle, SQL Server, MySQL, PostgreSQL, analytical skills, coordination

Job Summary
The Database Administrator (L2) is responsible for managing, monitoring, and supporting databases in production environments, ensuring availability, performance, security, and reliability. This role works as a second-level support for database incidents and service requests, handling complex issues escalated from L1 teams.

Key Responsibilities
Database Operations & Support
• Manage day-to-day database operations (Oracle / SQL Server / MySQL, etc.)
• Provide L2 support for incidents, service requests, and changes
• Troubleshoot performance, connectivity, and availability issues
• Ensure database uptime and SLA adherence

Incident & Problem Management
• Handle P2/P3/P4 incidents and support P1 incidents in coordination with MIM
• Perform root cause analysis (RCA) for recurring issues
• Work closely with Major Incident Managers and infrastructure teams for resolution

Monitoring & Performance Tuning
• Monitor database performance using tools
• Identify bottlenecks and optimize queries/indexes
• Ensure database health and proactive issue detection

Backup & Recovery




• Perform and validate database backups (full, incremental, log backups)
• Execute database restore and recovery operations when required
• Ensure compliance with backup and DR policies

Security & Access Management
• Manage database user access and privileges
• Ensure compliance with security policies
• Monitor and audit database activities

Change & Release Support
• Support deployment activities, patching, and upgrades
• Validate scripts and database changes
• Coordinate with application and infra teams for releases

Documentation & Reporting
• Maintain SOPs, runbooks, and configuration documentation
• Update incident tickets and provide resolution details
• Generate reports for SLA/KPI tracking

Continuous Improvement
• Identify automation opportunities
• Improve database performance and reliability
• Suggest enhancements to database architecture and processes

Other Requirements
Senior Oracle Administrator - Oracle Administration, PostgreSQL, MYSQL, MS SQL
Strong troubleshooting and analytical skills
Ability to work in 24x7 support workplace
Good communication and coordination skills
Ability to handle escalations and critical issues

📌 Senior Oracle Administrator (Chennai)
🏢 HCL Technologies
📍 Chennai