Assistant Officer, Personal Banker, Consumer Banking Group

Experience: 6 to Not Available years

Location: Gurgaon-DBIL

Skills: Banking products, Sales, Networking, Listening, Understanding of banking and para-banking guidelines, KYC requirements, Anti-money Laundering Policies, Knowledge of financial markets, Digital products

Company Overview
DBS Bank has been present in India for 30 years, opening its first office in Mumbai in 1994. DBS Bank India Limited is the first among the large foreign banks in India to start operating as a wholly owned, locally incorporated subsidiary of a leading global bank. As a trusted partner, DBS provides a range of banking services for large, medium, and small enterprises and individual consumers in India, focusing on a seamless customer experience that helps them ‘Live more, Bank less’. In November 2020, Lakshmi Vilas Bank was merged with DBS Bank India Limited. DBS Bank India is now present in ~350 locations in 19 Indian states.

Position Overview
Position Title Personal Bankers - CASA Department CBG - NDS Rank Assistant Officer Reports To Branch Manager Job Purpose To acquire CASA, Salary accounts and cross sell multiple banking products.

Key Accountabilities
The key accountability of the Personal Banker is to acquire new clients around the branch catchment area, build relationships, build Liability Book & generate revenue through cross sell of various banking products.

Job Duties & responsibilities
Acquiring recent accounts (Current and Savings) from branch catchment area
Activate Accounts opened, UPI Linkage, M0 Balance, Savings balance and increase wallet share of our banking products include Insurance, Mortgages, UL, SIP, MF etc. & manage the portfolio.
Participate in corporate induction and migration events around the catchment area




Build strong relationships with internal teams to leverage existing relationships from SME
Conduct low-cost micro marketing activities around catchment areas for lead generations.

Required Experience
Min 6 months – 1 year of relevant experience in a bank and proficient in banking products.

Education / Preferred Qualifications
Graduate (10+2+3 years of education) IRDA & AMFI certification is preferred.

Core Competencies
Goal / Target oriented
Sales & Networking Skills
Good Communication & Listening Skills
Excellent verbal and written communication skills.

Technical Competencies
Understanding of banking and para-banking guidelines issued by RBI (local regulations in India) and local laws and regulations that impact businesses in general.
Understanding of KYC requirements & Anti-money Laundering Policies.
Knowledge of financial markets, Digital and products to assist in meaningful engagement with client.

Work Relationship
Management of clients and prospects for acquisition and deepening of wallet share.
Close interaction with Branch Manager, BOSH, BRM, CSO, CH, RH, Treasures RM’s, Treasures Elite Team Leader and Operations team to ensure consistent delivery of volume and revenue targets.
Close and regular interaction with Branch Product specialists for effective skill / knowledge Development of self and explore potential in existing book through joint engagement with clients.

DBS India - Culture & Behaviors
Performance through Value Based Propositions
Ensure customer focus by delighting customers & reducing complaints.
Build pride and passion to protect, maintain and enhance DBS’ image and reputation.
Enhance knowledge base, build skill sets & develop competencies.
Execute at speed while maintaining error free operations.
Maintain the highest standards of honesty and integrity.
Location: Gurgaon-DBIL
Job: Relationship Management
Schedule: Regular
Employee Status: Full time

📌 Assistant Officer, Personal Banker, Consumer Banking Group (Gurugram)
🏢 DBS Bank
📍 Gurugram