Job Summary
Providing Hypercare Support for the Issues reported at the time of Migration or Post Migration
Providing Technical Support and resolution for Triaging the issue reported to Hypercare team with the help of Hypercare support teams
Reporting the Production issue to required stakeholders
Creation Maintaining the RAID logs
Involving DCC and coordinating during any P1 P2 issues
Daily Weekly Monthly meetings for review or update for the ongoing Closed issues based on the requirement.
Daily Weekly Monthly Report to be shared as per requirement
Providing Support for the Global communications for Critical Application Migration performed part of the Program
Key Responsibilities
Providing Hypercare Support for the Issues reported at the time of Migration or Post Migration
Providing Technical Support and resolution for Triaging the issue reported to Hypercare team with the help of Hypercare support teams
Reporting the Production issue to required stakeholders
Creation Maintaining the RAID logs
Involving DCC and coordinating during any P1 P2 issues
Daily Weekly Monthly meetings for review or update for the ongoing Closed issues based on the requirement.
Daily Weekly Monthly Report to be shared as per requirement
Providing Support for the Global communications for Critical Application Migration performed part of the Program
Skill Requirements
Providing Hypercare Support for the Issues reported at the time of Migration or Post Migration
Providing Technical Support and resolution for Triaging the issue reported to Hypercare team with the help of Hypercare support teams
Reporting the Production issue to required stakeholders
Creation Maintaining the RAID logs
Involving DCC and coordinating during any P1 P2 issues
Daily Weekly Monthly meetings for review or update for the ongoing Closed issues based on the requirement.
Daily Weekly Monthly Report to be shared as per requirement
Providing Support for the Global communications for Critical Application Migration performed part of the Program
Other Requirements
1. Aws Certified Solutions Architect – Associate (Optional But Valuable).
2. Terraform Associate Certification (Optional But Valuable)
📌 SME Iaas AWS, Terraform (Chennai)
🏢 HCL Technologies
📍 Chennai
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