Field Service Technician

Experience: Not Available to Not Available years

Location: Toronto, ON, Canada

Skills: submersible pumps, electrical control panels, hydraulic testing, mechanical testing, electrical testing, Microsoft Office, mobile apps, forklift, crane, industrial equipment

Company Overview
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. ? Make Water Work. Make an Impact That Matters. Field Service Technician | Toronto, ON If you enjoy hands‑on technical work, learning in the field, and supporting systems people rely on every day, this role was made for you. As a Field Service Technician, you’ll be on the front lines of Xylem’s mission—helping municipalities and customers keep critical wastewater and pumping systems running safely and reliably. You won’t just service equipment. You’ll support essential infrastructure that communities depend on. This is a great opportunity for someone early in their field service career who wants strong training, real responsibility, and a clear path for growth.

Why This Role Is Different
You’ll gain hands‑on experience with real‑world water and wastewater systems
You’ll work in the field alongside experienced technicians who invest in your success
You’ll interact directly with customers and see the impact of your work immediately
You’ll be part of a global organization tackling one of the world’s most important challenges: water

What You’ll Be Doing
Supporting start‑ups, commissioning,



and preventative maintenance of wastewater pumping systems at customer sites
Performing basic troubleshooting on submersible pumps (Flygt) and electrical control panels
Conducting hydraulic, mechanical, and electrical testing on equipment
Assisting with emergency callouts and service responses when needed
Reading and interpreting schematics, wiring diagrams, and service documentation
Operating and maintaining a service truck, tools, and equipment (including cranes, forklifts, and shop equipment as trained)
Working directly with customers to communicate findings, next steps, and service outcomes
Documenting service activities using mobile devices and Microsoft Office tools
Following established safety practices at all times—for yourself, your team, and the customer

Where You’ll Make an Impact
You’ll support customers throughout the Toronto / Greater Toronto Area, representing Xylem on‑site while helping maintain safe and reliable wastewater infrastructure across the region.

What We’re Looking For
Required: A strong interest in field service, mechanical, electrical, or technical work
Comfort working hands‑on in industrial or outdoor environments
Willingness to travel locally and occasionally be on call
Ability to learn and follow safety procedures and technical instructions
Valid commercial driver’s license and ability to operate a service vehicle
Basic computer skills (Microsoft Office, mobile apps)
Preferred: Prior experience with mechanical, electrical, hydraulics, or pump systems
Exposure to wastewater, utilities, industrial equipment, or field service environments




Ability to read basic schematics or wiring diagrams
Forklift, crane, or industrial equipment experience (training provided if not)

The Kind of Technician Who Thrives Here
You’re dependable, curious, and eager to learn. You take pride in doing hands‑on work the right way and understand the importance of safety, teamwork, and customer trust. You’re comfortable asking questions, building skills, and growing into bigger responsibilities over time. You know that strong service keeps essential operations running—and that your work truly matters.

What We Offer
Competitive hourly pay with overtime opportunities
4 weeks of paid time off for hourly employees
Health, dental, and vision advantages starting on Day 1
Investment savings plan with company contribution
Company‑provided tools, equipment, and service vehicle
Structured training and development programs
Clear career progression within field service at Xylem
Paid volunteer time through Xylem Watermark

Ready to Start a Career That Makes an Impact?
If you’re looking for more than just an entry‑level technician role—and want hands‑on experience, stability, and a future in an essential industry—we’d love to hear from you. Apply today and help keep water systems running where it matters most. Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

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