Application Support Engineer

Experience: 2 to Not Available years

Location: Bengaluru, Karnataka, India

Skills: Epic Systems, analytical skills, problem-solving skills, system monitoring tools, software development life cycle, application support best practices

About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with robust ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Project Role
Application Support Engineer
Project Role Description
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills
Epic Systems
Good to have skills
NA
Minimum 2 year(s) of experience is required
Educational Qualification
15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives,



providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring that applications run smoothly to support business operations effectively. You will engage with users to understand their challenges and work towards implementing solutions that enhance system functionality and user experience.
Roles & Responsibilities:
• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Assist in the documentation of processes and solutions to enhance team knowledge.
• Engage with stakeholders to gather requirements and feedback for continuous improvement.
Professional & Technical Skills:
• Must To Have Skills: Proficiency in Epic Systems.
• Strong analytical and problem-solving skills to diagnose and resolve software issues.
• Experience with system monitoring tools to ensure optimal performance.
• Ability to collaborate effectively with cross-functional teams to implement solutions.
• Familiarity with software development life cycle and application support best practices.
Additional Information:
• The candidate should have minimum 2 years of experience in Epic Systems.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

📌 Application Support Engineer (Bengaluru)
🏢 Accenture
📍 Bengaluru