Key Responsibilities
• To troubleshoot and resolve tickets raised by the clients.
• To document all the defined processes and the methods of resolving the ticket| troubleshooting| etc.
• To interface with customers for ticket clarification/resolution
• To update self on latest technologies and related areas
Skill Requirements
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Other Requirements
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📌 Support Engineer (Lucknow)
🏢 HCL Technologies
📍 Lucknow
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