Customer Identity and Access Management (CIAM) Consultant

Experience: Not Available to Not Available years

Location: London/UK Wide

Skills: Identity & Access Management (IAM), authentication, authorisation, federation, decentralised identity, CIAM platforms, Okta, ForgeRock, Ping Identity, Transmit, Azure AD B2C, data privacy regulations, GDPR, UK Data Protection Act, analytical skills, problem-solving skills, Zero Trust, adaptive authentication, API security, ISO 27001, NIST, COBIT, cloud platforms, APIs, directory services, Active Directory, stakeholder management

Who we are:
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.

Essential Skills
Strong understanding of Identity & Access Management (IAM) concepts, including authentication, authorisation, federation, and decentralised identity
Hands-on experience with CIAM platforms (e.g. Okta, ForgeRock, Ping Identity, Transmit, Azure AD B2C or similar)
Proven experience delivering technology solutions in consulting or client-facing environments
Ability to translate complex technical concepts into clear, business-friendly language
Understanding of data privacy regulations (e.g. GDPR, UK Data Protection Act) and their impact on customer identity solutions
Strong analytical and problem-solving skills,



with the ability to assess challenges and propose effective solutions
Well-organised with the ability to manage and support delivery across multiple or complex workstreams

Desirable Skills:
Experience with modern identity and security approaches (e.g. Zero Trust, adaptive authentication, API security)
Familiarity with frameworks and standards (e.g. ISO 27001, NIST, COBIT)
Experience integrating CIAM platforms into wider enterprise environments
Exposure to cloud platforms, APIs, or directory services (e.g. Active Directory)
Solid stakeholder management skills and ability to build trusted client relationships

What’s in it for you
At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there may be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. RROOTS #LI-EU.

About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core,



optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

📌 Customer Identity and Access Management (CIAM) Consultant (Mumbai)
🏢 Accenture
📍 Mumbai