Application Support Engineer

Experience: 5 to Not Available years

Location: Mumbai, Maharashtra, India

Skills: SAP Security, access control concepts, user role management, security-related issues, SAP authorization objects, security policies, system logs, audit trails, security risks, collaborating, security best practices

About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Project Role
Application Support Engineer

Project Role Description
Act as software detectives,



provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills
SAP Security

Good to have skills
NA

Minimum 5 year(s) of experience is required

Educational Qualification
15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues that arise within various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain business continuity and system reliability in a dynamic environment.

Roles & Responsibilities:
• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Coordinate with stakeholders to ensure alignment of support activities with business needs.




• Mentor junior team members to enhance their technical and problem-solving skills.
• Drive continuous improvement initiatives to optimize support processes and system performance.

Qualified & Technical Skills:
• Must To Have Skills: Proficiency in SAP Security.
• Strong knowledge of access control concepts and user role management within SAP environments.
• Experience in troubleshooting and resolving security-related issues in enterprise applications.
• Familiarity with SAP authorization objects and security policies.
• Ability to analyze system logs and audit trails to identify potential security risks.
• Skilled in collaborating with cross-functional teams to implement security best practices.

Additional Information:
• The candidate should have minimum 5 years of experience in SAP Security.
• This position is based at our Mumbai office.
• A 15 years full time education is required.

Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more creative, more competitive, and more creative, which helps us better serve our clients and our communities.

📌 Application Support Engineer (Mumbai)
🏢 Accenture
📍 Mumbai