Senior Process Associate, PTP

Experience: Not Available to Not Available years

Location: Hyderabad, Telangana

Skills: Accounts Payable, Invoice Processing, Payments, ServiceNow, Wires, ACH, Checks, GST, VAT, withholding, automation

Company Overview
As one of the world’s leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco.

Job Description
Your Team PTP (Global Business Services)
Your Role - Senior Process Associate – Customer Service & Payments (Procure to pay – Accounts Payable)
• Handle and resolve vendor and internal queries related to Invoice status
• Payment status / delays
• Missing or duplicate invoices
• Vendor setup / updates
• Respond via ServiceNow tickets, emails, or workflow tools
• Ensure queries are resolved within defined SLAs and TATs
• Monitor payment status and respond to queries
• Adhere to SOX controls and internal policies
• Route requests to appropriate AP teams (Invoice Processing, Payments, Vendor Maintenance)
• Follow up with processors to ensure timely closure of tickets
• Update users on status and provide clear communication
• Prepare and execute payment runs(Wires/ACH/EFT/CHECKS)
• Monitor payment status and resolve (Failed payments/Rejections)
• Investigate and resolve issues such as (Delayed / missed payments/ Incorrect invoice processing/ Bank or payment failures)
• Support month-end close activities
• Drive process improvements and automation initiatives




• Maintain professional and customer-focused communication
• Coordinate with AP processors, treasury, or business teams for resolution
• Escalate critical / high-impact issues (e.g., urgent payments, vendor escalation)
• End to End knowledge of P2P

The Experience You Bring
• 4+ years in Accounts Payable (Invoice Processing & Payments)
• Exposure to global AP operations
• Knowledge of payment methods (Wires, ACH, Checks)
• Basic tax knowledge (GST, VAT, withholding)
• Automation exposure is an advantage
• Familiarity with ticketing tools (ServiceNow)
• Ability to manage high-volume queries and deadlines

Attributes
• Attention to detail, structured and disciplined, ability to multitask under pressure
• Self-motivated and accountable, team-oriented team player

Academic requirements
• Bachelor’s / Master’s in Finance/Accounting
• Financial services knowledge is an advantage

Shift Timings
12:30 PM to 9:30 PM IST (or as per business requirements)

Full Time / Part Time
Full time

Worker Type
Employee

Job Exempt (Yes / No)
No

Workplace Model
At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. We believe in diverse, inclusive, and supportive workplace where everyone feels equally valued, and this starts at the top with our senior leaders having diversity and inclusion goals.

Why Invesco
In Invesco,



we act with integrity and do meaningful work to create impact for our stakeholders. We believe our culture is stronger when we all feel we belong, and we respect each other’s identities, lives, health, and well-being. We come together to create better solutions for our clients, our business and each other by building on different voices and perspectives. We nurture and encourage each other to ensure our meaningful growth, both personally and professionally.

What’s in it for you?
As an organization we support personal needs, diverse backgrounds and provide internal networks, as well as opportunities to get involved in the community and in the world. Our benefit policy includes but not limited to:
• Competitive Compensation
• Flexible, Hybrid Work
• 30 days’ Annual Leave + Public Holidays
• Life Insurance
• Retirement Planning
• Group Personal Accident Insurance
• Medical Insurance for Employee and Family
• Annual Health Check-up
• 26 weeks Maternity Leave
• Paternal Leave
• Adoption Leave
• Near site Childcare Facility
• Employee Assistance Program
• Study Support
• Employee Stock Purchase Plan
• ESG Commitments and Goals
• Business Resource Groups
• Career Development Programs
• Mentoring Programs
• Invesco Cares
• Dress for your Day

To know more about us
About Invesco: https://www.invesco.com/corporate/en/home.html
About our Culture: https://www.invesco.com/corporate/en/about-us/our-culture.html
About our D&I; policy: https://www.invesco.com/corporate/en/our-commitments/diversity-and-inclusion.html
About our CR program: https://www.invesco.com/corporate/en/our-commitments/corporate-responsibility.html
Apply for the role @ Invesco Careers : https://careers.invesco.com/india/

📌 Senior Process Associate, PTP (Secunderabad)
🏢 Invesco
📍 Secunderabad